Engagement Models

Immerse yourself in the expertise and deep industry knowledge our consulting professionals provide, delivering tailored insights designed to enhance and elevate your strategic goals. We are dedicated to offering bespoke solutions that reflect both sophistication and exclusivity, ensuring your path to success is not only transformative but truly rewarding.

Organizational Transformation brainstorming ideas, Corporate Functions, SG&A, SGA, Finance, HR, Technology, Customer service, Analytics, Monetize Global centers, Rebadging

Brief Consultation

No Fee.

1-2 hours of discussion with an executive or members of the leadership team.

Cost transformation, Improve margins, Centers of Excellence (COE),

Short Sprints

Per diem, Contingency Pricing or Hybrid.

80-100 hours of effort over a period of 2-5 weeks, paced to client needs.

Outsourcing, offshoring, near shoring, Global business services (GBS), Global capability center (GCC), Global In-house Center (GIC): ITO, BBPO, Provider Rationalization, global workforce strategy

Engagements

Per diem, Contingency Pricing or Hybrid.

Per client requirements often defined by a statement of work.

Services

Organizational Transformation

  • Business transformation strategies

  • Enterprise efficiency & optimization

  • Process and workflow improvement

  • Enterprise stakeholder & organizational change management

  • Digital transformation consulting

Cost Takeout and Efficiency

  • Cost optimization strategies

  • Corporate functions assessments and organization design

  • Efficiency initiatives roster & sequencing

  • EBIT focused margin improvement

  • Minimize impact on organization

Global Workforce Strategy

  • Methodology aligned to client aspirations

  • Broad suite of delivery models

  • GCC opportunity assessment and implementation

  • Outsourcing ROI optimization

  • Employee engagement in global teams

Outsourcing, Offshoring, Near-shoring

  • Workforce optimization, roles assessment across corporate functions

  • Establish success OKRs, KPIs

  • Business case development

  • Broad suite of delivery models

  • Execute take-backs and changes in strategy

Global Capability Centers (GCC)

  • Location assessment

  • Planning for site selection

  • GCC planning for implementation - detailed framework

  • Hiring & training plan; key resource search

  • Monetize existing GCC and execute exit strategy

IT and BPO Provider Engagement

  • Provider profiling and selection

  • RFP process, assessments, MSA negotiations

  • Stand-up approach to subsequent SOWs

  • Third-party governance framework and toolkit

  • Provider rationalization or renegotiations

Collaborative Approach

Organization Assessment, Span and Layers, Negotiations, Master Services Agreement (MSA), Statement of work (SOW), Virtual Teaming, KPI, SLA

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